Business Process Manager


  • General
  • Full time
  • Lausanne, Switzerland

Reporting to the CEO and CSO, your responsibilities will be of different kinds:

  • Design and implement processes and policies in line with the company vision and culture and in compliance with laws and regulations.
  • Optimize workflow and productivity and automate tasks whenever possible. 
  • Measure and report on operational performance and develop plans to improve relevant key performance indicators.
  • Document and keep records on processes and policies. 
  • Conduct regular assessments and audits of operations and highlight improvement areas.
  • Coach, advise and train worldwide employees on processes and policies. 
  • Act as a change manager, preparing and supporting all employees throughout the change journey. 
  • Act as a facilitator to ensure clear and efficient information flow between all teams in all locations by creating appropriate processes. 

Key skills & experience required: 

  • Ideally, you have a transversal experience in companies with different level of processes and policies. 
  • Understanding of operational procedures at all levels of the organization. 
  • Master in Business Administration, Information Technology or relevant field. 
  • Proficient English with excellent communication skills, written and verbal. 
  • Technical background or deep experience working with tech teams. 
  • Fluency in agile scrum methods. 
  • Pragmatic with a critical mind – solution-oriented 
  • Strong analytical and data-driven mindset. 
  • Empathy with great listening skills – focusing on understanding how and why things are done the way they are. 
  • Ability to inspire employees to live up their potential and optimize their productivity. 
  • Ability to communicate vision at all levels of the organization. 


  • Great short-term career development perspective. 
  • Opportunity to have a real impact in your job. 
  • Great learning opportunity working with a decentralized team of experts in crypto, investments, coding, AI, psychology, and business. 
  • Excellent package with bonus based on our meritocratic system.
SwissBorg Business services