Business Process Manager
- Full time
- Lausanne, Switzerland
Reporting to the CEO and CSO, your responsibilities will be of different kinds:
- Design and implement processes and policies in line with the company vision and culture and in compliance with laws and regulations.
- Optimize workflow and productivity and automate tasks whenever possible.
- Measure and report on operational performance and develop plans to improve relevant key performance indicators.
- Document and keep records on processes and policies.
- Conduct regular assessments and audits of operations and highlight improvement areas.
- Coach, advise and train worldwide employees on processes and policies.
- Act as a change manager, preparing and supporting all employees throughout the change journey.
- Act as a facilitator to ensure clear and efficient information flow between all teams in all locations by creating appropriate processes.
Key skills & experience required:
- Ideally, you have a transversal experience in companies with different level of processes and policies.
- Understanding of operational procedures at all levels of the organization.
- Master in Business Administration, Information Technology or relevant field.
- Proficient English with excellent communication skills, written and verbal.
- Technical background or deep experience working with tech teams.
- Fluency in agile scrum methods.
- Pragmatic with a critical mind – solution-oriented
- Strong analytical and data-driven mindset.
- Empathy with great listening skills – focusing on understanding how and why things are done the way they are.
- Ability to inspire employees to live up their potential and optimize their productivity.
- Ability to communicate vision at all levels of the organization.
- Great short-term career development perspective.
- Opportunity to have a real impact in your job.
- Great learning opportunity working with a decentralized team of experts in crypto, investments, coding, AI, psychology, and business.
- Excellent package with bonus based on our meritocratic system.